Optimizing ITSM with Atlassian
Join us on June 30
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Optimizing ITSM with Atlassian
Automation Consultants is proud to virtually present 'Optimizing ITSM with Atlassian' this summer. It’s set to be an afternoon full of insightful, thought-provoking topics on ITSM in the age of digital transformation and remote working.

As more organisations look to move IT and business processes to a modern, service driven architecture, a variety of challenges related to maintenance and implementation arise. This June we’ll be answering some of the fundamental question you have around modernising your ITSM with Atlassian, hearing not only from our own experts but from our industry panel and of course our friends over at Atlassian.

We’ll be taking a 360 look at ITSM and what that means for you and your organisation. Our hand picked talks will help you discover challenges and solutions, effective strategies, lessons learned and best practices, while our panel discussion offers you the chance to ask those pressing questions on a more one to one basis – so come prepared!
Location
Virtual Event
Hosted Online

Date & Time
June 30, 2020,
2:00 PM - 7:00 PM
Agenda
(Subject to change)
1:30 pM
Explore our Virtual Venue
Arrive early to explore our virtual reality venue (with or without a headset) and interact with our stands, avatars and more to find event exclusive content from our Apps, Services and Atlassian! But don't worry if you're a little late our virtual venue will be accessible throughout the event.
2:15 pM
Welcome Speech
A warm welcome and a few words from our founder to kick-off the afternoon.
Jeff Cunliffe, Founder of AC
2:20 pM
Leveraging ITSM for the Remote Workplace
Use of IT Service Management (ITSM) to optimise business processes and team communication in an era of remote working. How different ITSM solutions can allow you to maintain business continuity without disruption.
Siddharth Kohli, Consultant at AC
3:10 pM
Automating Incident Management with Atlassian
This talk will dive into effective strategies for automating the incident management process with Atlassian tools. The session will involve a demonstration of how automation can boost efficiency and time to recovery during critical incidents.
James Littlefair, Head of Support at AC
4:00 pM
Atlassian Keynote
Karima El Moujahid, Solutions Engineer at Atlassian
5:00 pM
Panel Discussion
Hosted by Francis Miers, Director at AC
5:50 PM
Networking
Past Attendees
Our Speakers
Join our guest speakers from near and far for an ITSM packed afternoon!
Paul Buffington
Principal Solutions Engineer
Atlassian
Karima El Moujahid
Solutions Engineer
Atlassian
Kevin Breheny
Head of IT Service Management
GB Group
Kate Adamczyk
Digital platform ITSO
HSBC
Mark Stenning
Service delivery manager
Collinson
Laurence Bradbury
ITSM Consultant
gateway Digital UK
James Littlefair
Head of support services
AC
Siddharth Kohli
Consultant
AC
Jeff Cunliffe
Founder & Director
AC
Francis Miers
Director
AC
Location
Your Place
Online
You may be wondering where this exciting afternoon will be taking place? We're currently setting up an online platform where you'll be able to access all our great sessions live, engage in real-time discussions with our experts and fellow attendees, and of course our end of day networking event.

Once you've registered your exclusive access link will be emailed over to you a few days before we kick off!
#ITSMwithAtlassian
 Join us on June 30 
We look forward to hosting you!

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